Volunteer Role Description

Join Our Volunteer Team

Make a difference in your community - your time, skills, and energy matter.

We’re always looking for new volunteers to get involved. Whether you have a few hours or want to dive deeper, there’s a role for you!

Here`s some of our current opportunities…

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People-Facing Roles

• Collectors & Shoppers Team

Help collect food donations - especially when regular volunteers are away or unwell.

• Wednesday Session Leader

Lead our weekly community sessions (full role description below).

• Digital Champion

Support others to build digital confidence (full role description available).

• Publicity & Social Media

Help us share stories and updates that inspire.

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Behind-the-Scenes Support

• Admin Tasks  • Online shopping order coordination

• Volunteer rota management

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Growing Together: New Opportunities

As we evolve, we’re building new teams to expand our impact:

• Local Schools Engagement

Build bridges with young people and their teachers

• Business & Organisation Outreach

Engage with local companies to strengthen community ties.

• Fundraising & Grants

Help us connect further with funders and grow our resources.

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A willingness to help is the starting point ...

We have a wonderful, friendly team offering support, training, and a warm welcome.

If you would like further details -

Please email us at hello@thecollectivesharehouse.co.uk

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Volunteer Role Description

Wednesday Session Leader​

We’re looking for a warm, confident volunteer to help coordinate a small team of friendly, experienced volunteers during our Wednesday afternoon sessions (4:15–6pm). You’ll play a keyrole in ensuring the space runs safely and smoothly—and that everyone feels welcome.

 

We’d love a regular weekly commitment, but we’re flexible around holidays and other commitments.

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What You’ll Be Doing:

• Unlocking and locking up the Sharehouse session at Clements Hall

• Overseeing setup and pack-down of the session

• Some basic admin tasks

• Greeting clients and creating a welcoming atmosphere

• Supporting volunteers and clients with any issues, including signposting to other services

• Sorting donations, restocking shelves, and helping clients find what they need

What We’re Looking For:

• A confident communicator with good people skills

• Someone comfortable in a busy, sometimes challenging community space

• A calm, practical presence who shares our values:

Our Values

FAIR Give as you can…take as you need

CARE This is a place of welcome, warmth, respect and friendliness

SHARE We are all equal in this space

AWARE People’s challenges are not always obvious

 

Interested? Email us at hello@thecollectivesharehouse.co.uk

Tell us a bit about yourself and why you’d like to volunteer—we’d love to hear from you!

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Volunteer Role Description

Digital Champion

To provide peer support to those attending Community Connect at St Clements Church and The Collective Sharehouse at Clements Hall.

 

Share your skills with those attending our sessions who are looking to build confidence using their phones, access the Internet or are just stuck with 752 notifications in their email inbox. It could be anything. We don’t need experts and you don’t need to know everything. We just need those who can help people to navigate the digital world with a bit more ease and understanding.

 

What we ask of you:

● Volunteers will be working with visitors to our community food support and Internet cafe sessions. Ideally we’d ask you to attend two sessions a month if possible so that we can have a Digital Champion at each of the 5 sessions held every week (see details of sessions below). You don’t need to cover the same session each time, in fact we’d rather you can support different sessions so that we can support a wider variety of people.

● Complete about 4 hours of free online training covering a number of core skills in sharing knowledge - more training is available in Digital Skills if you’d like to complete it - it is all CPD certified.

● Have a short meeting with our Safeguarding Officer before starting as some of our clients are vulnerable adults.

● Agree to follow our safeguarding and safe working practice policies.

● Update the Digital Champion online record so we know how much support we are providing.

● Volunteers supporting vulnerable adults need to complete a DBS check (free)

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What we can offer you:

● Digital Champions get free online training which can be used for your continuous professional development (CPD) if you are working (see details of training below)

● Further free online skills training is available on the Digital Unite website

● We’ll keep a skills list so that we can guide questions to the right peer supporter.

● We will have a selection of devices and accessibility tools that you can use. You are not expected to use your own devices for demonstrating.

● A supportive community so that you too can learn new skills and gain confidence.

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Skills and Qualifications:

There are no formal qualifications needed, we are looking for Digital Champions who love sharing their skills and supporting others. You would need to have some of the following skills:

● Confident in use of a smart phone or tablet or computer or all of them

● Enthusiastic about the positive effect of technology

● Sociable and personable

● Patient

● Understanding why people want to learn

● Able to empathize with diverse groups

● Willing to have fun

● Good communication skills

● Able to explain technology in a simple way

● Willing to learn as well

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More Information

We have funding to train 12 Digital Champions - if you have expert skills in areas that are not called for very often (such as MS Office or MacBooks) or if you can’t attend twice a month we would love to have you on our volunteer list but you might not need the Digital Champions training.

 

Our funding has come from the York and North Yorkshire Combined Authority through its UK Shared Prosperity Fund to promote Digital Inclusion in the Micklegate Ward. The project funding finishes in March 2026 but our digital support for our community will continue and we

would hope that you would stay with us.

What would you like to ask…

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For more information contact:

Diane at The Collective Sharehouse on hello@thecollectivesharehouse.co.uk or

Romy at Community Connect on communityconnect.brp@gmail.com

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1 Community Connect: 10-12am every Wednesday and Friday at St Clements Church The Collective Sharehouse: 9:15-11am every Tuesday and Friday, 5-6pm every Wednesday at Clements Hall

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2 Getting Started as a Digital Champion - Helping Others Stay Safe Online - Planning a Session - Running a Session - Safeguarding: Keeping You and Your Learners Safe - Understanding Learners - Finding the Best Online Health and NHS Resources - Accessibility (1) – Understanding Accessibility

Needs - Essentials for Engaging with Older People